Earn Priority Through Outcomes, Not Payment
POP LABS membership gives you access to shared coordination infrastructure, warm referral networks, and real-time visibility on client outcomes—without duplicating work or competing for position.
Accessible, Sustainable, Performance-Based
Sliding Scale Membership
Based on organization size and client volume. Accessible to small nonprofits while sustainable at scale.
Trust Index–Driven Priority
Organizations earn visibility and referral priority through outcomes—not through payment.
Optional: SaaS Licensing
Full access to Trust Index CRM, reporting dashboards, and integration tools.
How Performance-Based Priority Works
Your visibility in the referral network is based on how quickly you close the loop on referrals, client experience feedback, data reporting quality, and collaboration behavior across the network. Better outcomes = more referrals.
Your Reality Today
Nonprofits face challenges that drain time, energy, and resources from your mission.
10+ Redundant Intakes
Families tell their story over and over. You fill out the same information across multiple systems.
Referrals Into a Void
You make referrals but rarely know what happens next. Clients fall through the cracks between organizations.
Burnout from Fragmentation
Your team spends more time navigating broken coordination than actually serving people.
Competition for Resources
Funders pit you against each other instead of investing in infrastructure that helps everyone succeed.
POP LABS exists to take this weight off your shoulders.
What Changes for You
Unified Intake
One story captured once. No more telling the same story ten different times to ten different agencies.
Shared Coordination
A trusted partner network where agencies collaborate in real-time, not in silos. Warm handoffs replace cold referrals.
Soft Handoffs
Real-time connection + follow-through + accountability + data. Not a referral into a void.
Outcome Visibility
You finally see where your clients go next—and how your work contributes to outcomes. No more black holes after referral.
Shared Governance
You help shape the direction of the hub and the Trust Index. Your voice matters in how coordination works.
Physical Hub Access
Work from centralized hubs where partners are down the hall—not across town. Collaboration becomes natural.
How You Earn Priority
The Trust Index measures what matters—rewarding organizations that deliver results, not those that pay more.
Loop Closure Rate
How quickly do you follow up on referrals and report outcomes?
Client Experience
What do people say about their experience with your organization?
Data Quality
How complete and accurate is your reporting in the shared system?
Collaboration Behavior
How well do you work with other partners in the network?
Higher Trust Index = More Referral Priority. This system incentivizes quality over quantity, and outcomes over appearances.
How to Join
Intro Conversation
Meet with our team to understand your challenges and how the network could support your work.
Membership Agreement
Select your membership tier based on organization size. Establish data sharing and coordination protocols.
Navigator Training
Your team receives training on the shared CRM, Trust Index, and hospitality-centered service delivery.
Launch & Collaborate
Start receiving referrals, accessing shared data, and building your Trust Index score.
What You Gain
More Time
Less paperwork, fewer duplicate forms, streamlined reporting
Greater Impact
Coordinated delivery multiplies your effectiveness
Built-In Network
Instant collaboration with trusted partners
Real Data
See how your work connects to outcomes
Reduced Burnout
Share the burden, celebrate the wins
Stronger Voice
Participate in governance and shape the future
Join the Network
Become a POP LABS partner and earn your place in a coordination system that rewards results.
Catherine Sackey, MPAP — CSackey@CatherineSackey.com