Terms of Use

1. About POP LABS

POP LABS is a civic infrastructure initiative developed and operated by POP Consulting LLC. We build county-based infrastructure hubs that function as community innovation spaces, supporting coordinated service delivery through shared physical space, standardized navigation systems, and data ecosystems.

Our services are provided to county governments, nonprofit organizations, foundations, and community partners through formal partnership agreements.

2. Use of Website

Permitted Use

You may use this website to:

• Learn about POP LABS infrastructure and services
• Contact us regarding partnership opportunities
• Access public resources and information
• Submit inquiries through contact forms

Prohibited Use

You agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to any systems or networks
• Transmit harmful code, viruses, or malware
• Scrape, harvest, or collect data from the site without permission
• Impersonate POP LABS or any partner organization
• Interfere with the proper functioning of the website

3. County Partnership Terms

Formal Agreements Required

County partnerships with POP LABS are governed by formal Memoranda of Understanding (MOUs) that define:

• Infrastructure placement and hub site selection
• Financial commitments and cost-sharing arrangements
• Data governance and privacy protocols
• Performance metrics and accountability measures
• Term length, renewal options, and termination procedures

County Authority

Counties maintain governance authority over hubs placed within their jurisdiction. POP LABS serves as infrastructure operator, not service provider. Service delivery remains the responsibility of partner organizations.

4. Nonprofit and Partner Organization Terms

Hub Membership Requirements

Nonprofit organizations and community partners participating in POP LABS hubs must:

• Sign a Memorandum of Understanding defining roles and responsibilities
• Execute Data Sharing Agreements that comply with applicable privacy laws
• Complete required navigator training and onboarding
• Follow standardized intake and referral protocols
• Participate in hub governance structures
• Report outcomes data as specified in agreements

Partner Responsibilities

Partners are responsible for:

• Maintaining their own professional liability insurance
• Compliance with all applicable laws and regulations
• Quality of services provided to residents
• Maintaining confidentiality and data security standards
• Respectful collaboration with other hub partners

5. Foundation and Funder Terms

Foundations and impact investors supporting POP LABS infrastructure do so through formal funding agreements that specify:

• Investment amount and payment schedule
• Designated use of funds (capital, technology, workforce, etc.)
• Reporting requirements and evaluation metrics
• Recognition and partnership benefits
• Duration and renewal terms

6. Intellectual Property

POP LABS Content

All content on this website, including text, graphics, logos, and software, is the property of POP Consulting LLC and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without written permission.

Data and Systems

County CRM systems, Trust Index frameworks, and navigation protocols developed by POP LABS are licensed to county partners through formal agreements. Counties may retain certain intellectual property rights as specified in MOUs.

User-Generated Content

By submitting inquiries, feedback, or other communications to POP LABS, you grant us the right to use that content for operational and improvement purposes.

7. Data and Privacy

Your use of POP LABS services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand how we collect, use, and protect information.

8. Disclaimer of Warranties

POP LABS provides this website and information "as is" without warranties of any kind, either express or implied. We do not warrant that:

• The website will be uninterrupted, secure, or error-free
• Information provided is complete, accurate, or current
• Any defects will be corrected
• The site is free from viruses or harmful components

We reserve the right to modify, suspend, or discontinue any aspect of the website at any time without notice.

9. Limitation of Liability

To the fullest extent permitted by law, POP LABS and POP Consulting LLC shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Damages arising from use or inability to use the website
• Actions or omissions of third-party partners or service providers
• Services delivered by partner organizations at hubs

POP LABS provides infrastructure and coordination systems. We are not responsible for the quality, effectiveness, or outcomes of services delivered by partner organizations.

10. Indemnification

You agree to indemnify and hold harmless POP LABS, POP Consulting LLC, and their officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the website or services
• Your violation of these Terms
• Your violation of any laws or regulations
• Your violation of any third-party rights

11. Third-Party Links

This website may contain links to third-party websites or resources. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites. You access third-party links at your own risk.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles. Any disputes arising from these Terms or use of our services shall be resolved in the courts of New Jersey.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms.

County partners and organizations with formal agreements will be notified of material changes affecting their contractual relationships.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any formal partnership agreements, constitute the entire agreement between you and POP LABS regarding use of our website and services.

16. Contact Information

If you have questions about these Terms of Use, please contact: